


Elegance Embodied, Tradition Transformed
LADAN BRIDAL
ABOUT US




Delivery & Returns
Pre-order Bridal diracs may take 8-12 weeks to make. Please contact us with your wedding date and location for the most accurate advice on delivery.
UK orders are shipped using Royal Mail 48 hour tracked delivery service.
International shipping available via DHL 4-6 working days tracked delivery service.
All our products have a strict non-refund policy.
Terms and Conditions
Terms and Conditions
Welcome to Ladan Bridal! Thank you for choosing us for your special day. Before completing your purchase, please carefully review our Terms and Conditions to ensure a smooth and transparent shopping experience.
By purchasing from Ladan Bridal, you agree to the following terms:
1. Non-Refundable and Non-Exchangeable
Purchases
All dresses purchased from Ladan Bridal are non-refundable and non-exchangeable.
Bridal dresses:
As our dresses are tailored to your measurements and preferences, we cannot accommodate refunds or exchanges for any reason, including but not limited to:
• Change of mind
• Event cancellations or postponements
• Dissatisfaction with style or fit
2. Tailoring Process and Customer Responsibilities
• Customers are required to required to provide measurements in a timely manner
• Accurate measurements must be provided.
• Ladan Bridal will make every effort to create a dress that meets the agreed specifications. However, minor variations may occur due to the nature of tailoring.
3. Damage After Pickup
Ladan Bridal is not responsible for any damage to the dress after it has been picked up or delivered. Customers are advised to handle their dresses with care and store them in a safe, dry place.
4. Limited Liability
Ladan Bridal will not be held liable for delays or issues caused by unforeseen circumstances, such as natural disasters. However, we will make every reasonable effort to fulfill your order on time.
5. Customer Acknowledgment
By placing an order with Ladan Bridal, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you have any questions or concerns, please contact us at ladanbridal@gmail.com.
Contact Us
Monday-Sunday 10:00 AM — 8:00 PM